Tesgee Policy
Payment Policy
Last updated: May 31, 2026
This Payment Policy explains the payment methods accepted on tesgee.com, how payments are processed, and how billing issues are handled.
Accepted Payment Methods
Tesgee accepts major credit and debit cards through our secure card checkout, PayPal, and Google Pay where available at checkout. Available payment options may vary by device, location, payment provider eligibility, and checkout configuration.
Pay
Currency and Pricing
Product prices and order totals are shown in USD unless another currency is displayed during checkout. Taxes, discounts, shipping costs, and final order totals are shown before payment is submitted.
Payment Security
Payments are processed by secure third-party payment providers. Tesgee does not store your full card number. Card and PayPal payment details are handled by the payment provider according to its security standards and policies.
Authorization and Order Review
Your order is not complete until payment is authorized and accepted. We may cancel or refuse an order if payment cannot be verified, billing information appears incomplete or inaccurate, fraud checks fail, or the order cannot be fulfilled.
Refunds
Approved refunds are issued to the original payment method. Refund timing depends on our return review and your bank, card issuer, PayPal, or payment provider. For full eligibility details, please review our Returns & Refunds Policy.
Payment Support
If you have trouble completing payment or believe a charge is incorrect, contact Tesgee with your order number, the email used at checkout, and a brief description of the issue.
Email: support@tesgee.com
Call/Message: +86 18661206061
Support Hours: Monday-Friday, 9:00 AM-6:00 PM (GMT+8)