One-Year Limited Replacement Warranty

Warranty at a Glance

• Term: 365 days from delivery
• Coverage: Material or manufacturing defects
• Primary remedy: Product replacement
• Approved shipping: Paid by Tesgee

Warranty Period and Eligible Purchases

The warranty lasts for 365 consecutive calendar days from the date the product is delivered. The delivery date shown by the carrier or Tesgee order record is used to determine the start of the warranty period.

This warranty applies only to the original purchaser and the original order placed directly through tesgee.com. It does not apply to purchases made through a reseller, marketplace, auction, private sale, or other third party. We may ask for the Tesgee order number and the email address used at checkout to verify eligibility.

What This Warranty Covers

This warranty covers defects in materials or workmanship under normal, intended use during the warranty period. A product is covered only when Tesgee confirms that the reported issue is a quality defect rather than wear, installation damage, accidental damage, misuse, or another excluded condition.

Coverage applies to the durable product itself. If a product includes a consumable component, excluding that consumable does not remove warranty coverage from the non-consumable product body.

What This Warranty Does Not Cover

This warranty does not cover:

• Normal wear and tear, aging, fading, or cosmetic changes that do not result from a material or manufacturing defect.
• Damage caused by an accident, impact, collision, liquid, fire, improper storage, or other external event.
• Damage caused by incorrect or forced installation, use with an incompatible vehicle or component, or failure to follow supplied instructions.
• Damage caused by misuse, abuse, alteration, or modification of the product.
• Customer-caused scratches, cracks, breakage, missing parts, or other physical damage.
• Products that are lost or stolen.
• Fragrance refills, adhesive pads, tapes, and other consumable or replaceable materials after they have been used, depleted, removed, or worn out. The associated non-consumable product body remains covered when otherwise eligible.

How to Make a Warranty Claim

Contact Tesgee before the warranty period expires. Include your order number, the email used at checkout, the affected product, a clear description of the issue, and clear photos or video when reasonably needed to show the defect. Tesgee may ask reasonable follow-up questions or request additional images to confirm the cause of the issue.

Keep the product and its available parts until the review is complete. Do not send the product to any address unless Tesgee provides return instructions. Warranty approval is based on the order record and the information reasonably available during the review.

Replacement Remedy

After Tesgee confirms a covered defect, Tesgee will replace the confirmed defective product with the same item at no charge. Tesgee does not repair covered products. Tesgee pays the outbound shipping cost for an approved warranty replacement.

If the same item is unavailable, Tesgee may provide a comparable replacement with similar purpose and value. If Tesgee cannot provide the same item or a reasonable comparable replacement, Tesgee will refund the original purchase price actually paid for the affected product. This limited fallback refund does not include unrelated products in the same order.

Except where required by applicable law or where Tesgee cannot provide a replacement, the remedy for an approved claim after the 30-day return period is replacement rather than repair or refund. This warranty does not provide unlimited repairs, repeated one-year warranty periods, or an unrestricted right to a refund.

Returns Required for a Warranty Claim

Tesgee may not require a low-value product to be returned after the defect is confirmed. If a return is necessary for inspection or claim completion, Tesgee will provide a prepaid return label and the correct return instructions. Do not purchase return shipping independently or mail a product without those instructions.

Warranty on Replacement Products

A replacement product is covered only for the remaining portion of the original product’s warranty period. Receiving a replacement does not restart or extend the original 365-day term.

Relationship to the 30-Day Returns Policy

During the first 30 days after delivery, eligible return, refund, damaged-item, incorrect-item, and defective-item requests continue to be handled under the Returns & Refunds Policy. That policy may provide choices that are not available under this limited warranty.

After the 30-day return period ends and through day 365, a confirmed covered quality defect is handled through this warranty, with replacement rather than a refund as the normal remedy. A refund remains available when required by applicable law or when Tesgee cannot provide the same item or a reasonable comparable replacement.

Legal Rights and Policy Limits

To the extent permitted by law, this warranty is limited to the coverage and remedies described above. It does not reduce or replace any consumer right or remedy that cannot legally be waived or limited in the customer’s jurisdiction. Where applicable law provides greater protection, that law controls.